I am having problems with my iPod Touch failing to backup. The fail happens during the Backup phase of Syncing with the backup just freezing. Usually, after two previous backups the third fails. I have to delete the Device Backup backup folder; restart my iMac if the iTunes Backup hung mid-process; re-sync my iPod with iTunes.
Previously, I had deleted the backup folder using the Finder (I'm using OS X 10.6.8). It is found in: Macintosh HD/Users/username/Library/Application Support/MobileSync/Backup
There is an alternative way to delete it from within iTunes (version 10.4). The iOS Devices does not need to be connected to iTunes to do this.
1. Go to iTunes > Preferences... > Devices
- Click to: iTunes > Preferences... > Devices panel
- Click the Backup to delete
- Click Delete Backup...
2. Confirm Delete
3. Click OK ...and wait
Having clicked OK, wait. After an age of disk thrashing (this will depend on how many files are in the backup) the Devices Preferences panel closes.
